Shipping Information

Shipping Information

At VEDOSUNGLASSES.COM, we strive to provide a smooth and efficient shipping experience. Below, you'll find details about our shipping policies, delivery options, and estimated timelines.

1. Shipping Regions

We currently ship to the following locations:

  • Domestic: ITALY
  • International: WORLDWIDE

If your location is not listed, please contact us at info@vedosunglasses.com to check availability.

2. Shipping Options and Costs

We offer the following shipping options:

International Shipping

  • Delivery Time: 4-9 business days
  • Cost:  from 39,99€

Standard UE Shipping

  • Delivery Time: 2-6 business days
  • Cost:  from 24,99€

Express Italy Shipping

  • Delivery Time: 1-3 business days
  • Cost: 9,99€

Shipping costs will be calculated at checkout based on your location and selected shipping method.

3. Order Processing Times

  • Orders are processed within 2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

5. Delivery Information

  • Address Accuracy: Please ensure that your shipping address is entered correctly. We are not responsible for delays or lost packages due to incorrect addresses.
  • Delivery Attempts: If the courier cannot deliver the package due to customer unavailability, they may leave a notification or attempt redelivery.

6. Delays and Issues

While we strive to meet delivery timelines, delays may occur due to factors beyond our control, such as:

  • Weather conditions.
  • Customs clearance for international orders.
  • Peak holiday seasons.

If your order is delayed or not delivered within the estimated time, please contact us at [email] with your order details.

7. Customs and Duties (For International Orders)

  • International shipments may be subject to customs duties, taxes, or fees imposed by the destination country.
  • These charges are the responsibility of the customer and are not included in the order total.

8. Lost or Damaged Packages

  • If your package is lost or arrives damaged, please notify us immediately at [email].
  • For damaged items, include photos of the product and packaging to expedite the resolution process.

9. Contact Us

If you have any questions or concerns about shipping, feel free to reach out to us:

  • Email: info@vedosunglasses.com